How to respond to customer complaints expressed in Social Media

Just last week I received the first ever Email newsletter from Safeway. I had used their home delivery once or twice mostly as a novelty to see what it was like. I really didn’t want or need to get correspondence from them, I’m more of a “don’t call me, [...] Continue Reading…

Episode Summary David Kaa aka @TheManwife on Blogtalkradio (Podcast)

I started following some guy on Twitter earlier this year who called himself “TheManwife”. He seemed to be a pretty funny guy and I wanted to learn more about his story and thought it might interest others as well. I invited him to be interviewed on my Podcast on [...] Continue Reading…

Where to spend your limited time Online

You might have read last week about the PRapalooza on Blogtalkradio. During that episode I interviewed pros in the new media space Danny Brown, Gini Dietrich and Shonali Burke. In the course of the interview I had some prepared questions for the panel, the aim of those questions was [...] Continue Reading…

Episode Summary of the PRapalooza on Blogtalkradio (Podcast)

I had the great opportunity to interview some veteran’s of PR and new media on my PRapalooza episode on Blogtalkradio. If you’re looking for a primer on new media and PR this is a great opportunity to learn more from the pros. Here are some highlights that were addressed:

The [...] Continue Reading…

Joe’s top 10 posts for October 2010 on Amplify.com

It was an interesting month over on my Amplog. The top viewed article was a clip of a blog post here about why Amplify is my Third Tribe. In that post I explain why I did not return to third tribe after taking a break from it, I found that [...] Continue Reading…

Louis Gray Interview on Blog Talk Radio (Podcast)

Since I’ve loved and worked with or used technology for most of my adult life, I knew that I would enjoy chatting with Louis again (the last time was with @egoldstein and it was about Amplify – listen here). I was first introduced to Louis in 2009 when I [...] Continue Reading…

4 Great things about Twentyfeet the Egotracking of Social Analytics

In early September I saw a post by Mari Smith about a social analytics website called Twentyfeet.com. In typical Mari fashion she described why she liked the site and her list included the fact that Giraffe’s are among her favorite animals. When you first visit twentyfeet.com you will see [...] Continue Reading…

31 bits of Warren Buffet’s Wisdom #quotes #fb #in

I really like Warren Buffet, I’ve read about him and admire his charitable generosity. I don’t think he is a greedy person and I am confident that he has contributed in many ways to the success of many people. I became a fan of his on Facebook when I [...] Continue Reading…

Join the PRapalooza on Blogtalkradio November 3rd

Ok so maybe PRapalooza is going a bit overboard but I am really excited about an upcoming panel I have arranged for my Podcast on Blogtalkradio. Thanks to a very interesting #SBT10 chat on Twitter and a subsequent awesome blog post on Spinsucks, several great people in PR and [...] Continue Reading…

Interview: Melanie Notkin aka @savvyauntie on Blogtalkradio

Melanie Notkin

I had the distinct honor to chat with Melanie for an hour last night on my Podcast. For those of you who might not be familiar with her work, she is the founder of savvyauntie.com a website that caters to PANKS (Professional Aunt No [...] Continue Reading…